Important Notice Regarding Personal Importation

Important Notice Regarding Personal Importation

Our service provides a subscription box of products from Japan to overseas customers, which is treated as a "personal import." Please review the following information before you subscribe.

Basic Rules for Personal Importation

  • For Personal Use Only: Products provided through this Service are for individual use only. Commercial use, including resale, is strictly prohibited.

  • Quantity: One subscription box is designed as a unit for personal use. Please be aware that subscribing to multiple boxes delivered to the same address may be deemed a commercial import by customs authorities.

Customs Procedures and Duties

  • Customs duties or other taxes may be applied during customs clearance in your country.

  • Any such customs duties or taxes are the sole responsibility of the customer.

  • We are not liable for boxes detained or confiscated by customs.

Return and Exchange Policy

  • Returns or exchanges due to customs issues or regulatory violations in your country will not be accepted.

  • If a product arrives defective, please refer to our Refund, Return, and Shipping Policy.

Customer Responsibilities

  • It is the customer's responsibility to research and understand the import regulations in their own country before subscribing.